Through the years, Peninsula Heating & Air has worked hard to develop a team of caring professionals. Through various correspondences from those we serve, we are frequently reminded of this accomplishment.
The foregoing is just a sampling from our collection of cards, letters and e-mails. We thank our customers for writing and for reminding us that our employees truly are the foundation of our success!
"Calvin (Service Technician) and Christine (Service Dispatcher) are real pros at their jobs. I appreciate having the technician arrive at my home so quickly!"
- M. Martin, Deltaville
"Every time Tim (Service Technician) comes to my home, I am even more impressed. I appreciate Tim's professionalism and how he explained the work that was to be done."
- M. Christiansen, Williamsburg
"I would like to take the time to express my first experience with your company. Mr. Tom Phillips came out explained what I needed, answered all of my questions, plus things I did not even know to ask. Now that the job is complete, he is coming back to check it out. Kevin and Chris were professional and answered all of my questions. Never came and left for 4 days without saying something coming or going. Made sure I understood how the system worked. Extremely polite. It was so refreshing to see how they treated me and the job. My husband and I were in business for a number of years and I dont think you could find better employees."
-L. Rapp, Hartfield
"Bobby and Daniel were here yesterday and did a very nice job of installing a thermostat for the humidifier. They worked diligently and continually. Bobby was very careful installing the thermostat on the wall in the hall. They bragged about having such a good boss. "
- M. Shackelford, Hartfield
"We are so happy with the heat pump and cannot say enough good things about the two men who installed it. They were just wonderful to work with. They were here for long hours, were quiet and not disruptive, they were thoughtful in the touches they added to things like the trap door. Really- they were superb."
- Stu and Sylvia
"Fair prices and competent service is unusual in this day and age. This company honors their commitments. We highly recommend PHA!"
- G. Krochmal, Williamsburg
"Thanks so very much for your excellent craftsmanship. You always go “above and beyond."
- M. Christiansen, Williamsburg
"Matt was very thorough in explaining what all he had done as well as answering the questions I had. This young man is the epitome of customer service and you should be proud to have him as a member of your team and representing you company in the field. Thank you for employing people of such high standard."
- T. Ball, Saluda
"My wife and I have used the services of your company for a number of years including installation and maintenance of two heat pumps and a tankless water heater in our home. Recently we requested information on a back up generator and accepted your recommendation of a 20kw unit by Generac. I just wanted to say the work done by your Mr. Childress during the installation was once again outstanding, a further example of the excellent craftsmanship that he displayed some years earlier when installing the tankless hot water heater at our home. Once again we count ourselves fortunate to have the services of PHA and employees such as Mr. Childress that we know we can rely on."
- J. Boon, Hayes
"Many thanks for the great job of putting in our new AC unit. You guys are true craftsmans. A Class company's always have A Class employees, that's what makes them the best to deal with."
- J. Neal, Urbanna
"Just a note to let you know how much my husband and I appreciate your prompt attention to our heat pump needs. The service was outstanding and your repair men were so polite and courteous. They stayed to make sure everything was working properly and left the area neat and tidy! Thank you again for making an unforeseen problem an enjoyable one."
- J. Lee, Gloucester
"This company is by far the best that I have ever dealt with in my 65 years on this earth. The estimator was a man with 20 years experience in the installation of the Trane products. He measured duct sizes, optimized the sizing of the system and set up a three zone hybrid heat pump & propane fully communicating system for my home. The installers were the highest skilled, conscientious and most thorough that I have ever experienced. I even received calls from the home office if they were not going to arrive exactly on time. Our 43 year old home is so comfortable and amazingly quiet finally. Outstanding - better than 5 stars."